Privacy Policy

Infinite  Potential Consulting cares about your privacy.  For this reason, we   collect and use personal data only as it might be needed for us to deliver to   you our world-class products, services (collectively, our “Services”). Your   personal data includes information such as:

  • Name
  • Address
  • Telephone number
  • Email address
  • Credit card number
  • Other data collected that        could directly or indirectly identify you and as consented by you

Our Privacy   Policy is intended to describe to you how and what data we collect, and how   and why we use your personal data. It also describes options we provide for   you to access, update or otherwise take control of your personal data that we   process.  

If at any time   you have questions about our practices or any of your rights described below,   you may reach our dedicated team that supports this office by contacting us   at inquiries@infinitepotentialconsulting.ca.  This   inbox is actively monitored and managed so that we can deliver an experience   that you can confidently trust.  

What information   do we collect?

We collect   information so that we can provide the best possible experience when you   utilize our Services.  Much of what you likely consider personal data is   collected directly from you when you:

(1)      request assistance from our team (ex: phone number or by email); 

(2)      complete contact forms, subscribes to our website, apply to a job through our   Careers section, communicate through our blog or other information from us   (ex: email); or

(3)      participate in contests and surveys, or otherwise participate in activities   we promote that might require information about you.   

However, we also   collect additional information when delivering our Services to you to ensure   necessary and optimal performance.  These methods of collection may not   be as obvious to you, so we wanted to highlight and explain below a bit more   about what these might be (as they vary from time to time) and how they work:

Account related   information is collected in association with your use of our Services, such as   account number, purchases, information requests, and notes or details   explaining what you asked for and how we responded.

Cookies and   similar technologies on our websites and our mobile applications   allow us to track your browsing behavior, links clicked, items purchased,   your device type, and to collect various data, including analytics, about how   you use and interact with our Services. This allows us to provide you with   more relevant product offerings, a better experience on our sites and mobile   applications, and to collect, analyze and improve the performance of our   Services. We may also collect your location (IP address) so that we can   personalize our Services. Infinite Potential Consulting follows the Cookie   Policy of or website service provider.

Supplemented   Data may be received about you from other sources, including publicly   available databases or third parties from whom we have purchased data, in   which case we may combine this data with information we already have about   you so that we can update, expand and analyze the accuracy of our records,   identify new customers, and provide products and services that may be of interest   to you.  If you provide us personal information about others, or if   others give us your information, we will only use that information for the   specific reason for which it was provided to us.

How we utilize   information.

We strongly   believe in both minimizing the data we collect and limiting its use and   purpose to only that (1) for which we have been given permission,   (2) as necessary to deliver the Services you purchase or interact with,   or (3) as we might be required or permitted for legal compliance or   other lawful purposes. These uses include:

Delivering,   improving, updating and enhancing the Services we provide to you.  We collect   various information relating to your purchase, use and/or interactions with   our Services. We utilize this information to:

  • Improve and optimize the        operation and performance of our Services (again, including our websites        and mobile applications)
  • Diagnose problems with and        identify any security risks, errors, or needed enhancements to the        Services
  • Detect and prevent fraud        and abuse of our Services and systems
  • Collecting aggregate        statistics about use of the Services
  • Understand and analyze how        you use our Services are most relevant to you.

Often, much of   the data collected is aggregated or statistical data about how individuals   use our Services, and is not linked to any personal data, but to the extent   it is itself personal data, or is linked or linkable to personal data, we   treat it accordingly. 

Sharing with   trusted third parties. We may share your personal data   with affiliated companies within our corporate family, with third parties   with which we have partnered to allow you to integrate their services into   our own Services, and with trusted third party service providers as necessary   for them to perform services on our behalf, such as:

  • Processing credit card        payments
  • Serving advertisements
  • Conducting contests or        surveys
  • Performing analysis of our        Services and customers demographics
  • Communicating with you,        such as by way email or survey delivery
  • Customer relationship        management.
  • Administering        Successfinder Assessments

We only share   your personal data as necessary for any third party to provide the services   as requested or as needed on our behalf. These third parties (and any   subcontractors) are subject to strict data processing terms and conditions   and are prohibited from utilizing, sharing or retaining your personal data   for any purpose other than as they have been specifically contracted for (or   without your consent).

Communicating   with you. We may contact you directly or through a third party service provider   regarding services you have signed up or purchased from us, such as necessary   to deliver transactional or service related communications. We   may also contact you with offers for additional services we think you’ll find   valuable if you give us consent, or where allowed based upon legitimate   interests. You don’t need to provide consent as a condition to purchase our   goods or services. These contacts may include:

  • Email
  • Text (SMS) messages
  • Telephone calls
  • Automated phone calls or        text messages.

You may also   update your subscription preferences with respect to receiving communications   from us and/or our partners by opting to unsuscribe. 

If we collect   information from you in connection with a co-branded offer, it will be clear   at the point of collection who is collecting the information and whose   privacy policy applies. In addition, it will describe any choice options you   have in regards to the use and/or sharing of your personal data with a   co-branded partner, as well as how to exercise those options.

If you make use   of a service that allows you to import contacts (ex. using email marketing   services to send emails on your behalf), we will only use the contacts and   any other personal information for the requested service. If you believe that   anyone has provided us with your personal information and you would like to   request that it be removed from our database, please contact us at inquiries@infinitepotentialconsulting.ca

Transfer of   personal data abroad.  If you utilize our Services from a   country other than the country where our servers are located, your   communications with us may result in transferring your personal data across   international borders. Also, when you call us or initiate a chat, we may   provide you with support from one of our global locations outside your   country of origin. In these cases, your personal data is handled according to   this Privacy Policy.

Compliance with   legal, regulatory and law enforcement requests. We cooperate   with government and law enforcement officials and private parties to enforce   and comply with the law. We will disclose any information about you to   government or law enforcement officials or private parties as we, in our sole   discretion, believe necessary or appropriate to respond to claims and legal   process (such as subpoena requests), to protect our property and rights or   the property and rights of a third party, to protect the safety of the public   or any person, or to prevent or stop activity we consider to be illegal or   unethical.

To the extent we   are legally permitted to do so, we will take reasonable steps to notify you   in the event that we are required to provide your personal information to   third parties as part of legal process. 

Website analytics.  Our   website provider uses multiple web analytics tools provided by service   partners such as Google Analytics, MixPanel and Singular to collect   information about how you interact with our website or mobile applications,   including what pages you visit, what site you visited prior to visiting the   website, how much time you spend on each page, what operating system and web   browser you use and network and IP information. We use the information   provided by these tools to improve our Services. These tools place persistent   cookies in your browser to identify you as a unique user the next time you   visit our website. Each cookie cannot be used by anyone other than the   service provider (ex: Google for Google Analytics). The information collected   from the cookie may be transmitted to and stored by these service partners on   servers in a country other than the country in which you reside. Though   information collected does not include personal data such as name, address,   billing information, etc., the information collected is used and shared by   these service providers in accordance with their individual privacy policies.   You can control the technologies they use by managing your settings through their Cookie Policy or   the ‘cookie banners” that may be presented (depending on URL of website   visited) when you first visit our webpage, or by utilizing settings in your   browser or third-party tools, such as Disconnect, Ghostery and   others.

Targeted   advertisements. Targeted ads or interest-based offers may be   presented to you based on your activities on our webpage, and other websites,   and based on the services you purchased.  These offers will display as   varying product banners presented to you while browsing. We also partner   with third parties to manage our advertising on our webpages and   other websites.  Our third party partners may use technologies such as   cookies to gather information about such activities in order to provide you   with advertising based upon your browsing activities and interests, and to   measure advertising effectiveness.  If you wish to opt out of   interest-based advertising click here [or if located in the European   Union click here]. Please note you will continue to   receive generic ads.

Third-party   websites.  Our website and our mobile applications may contain links to   third-party websites. We are not responsible for the privacy practices or the   content of third-party sites.  Please read the privacy policy of any   website you visit.

How you can   access, update or delete your data.

To easily access,   view, update, delete or port your personal data (where available), or to   update your subscription preferences, please email us at inquiries@infinitepotentialconsulting.ca   and/or unsubscribe 

If you make a   request to delete your personal data and that data is necessary for the services   you have purchased, the request will be honored only to the extent it is no   longer necessary for any Services purchased or required for our legitimate   business purposes or legal or contractual record keeping requirements.

How we secure,   store and retain your data.

We follow   generally accepted standards to store and protect the personal data we   collect, both during transmission and once received and stored, including   utilization of encryption where appropriate.

We retain   personal data only for as long as necessary to provide the Services you have   requested and thereafter for a variety of legitimate legal or business   purposes. These might include retention periods:

  • mandated by law, contract        or similar obligations applicable to our business operations;
  • for preserving, resolving,        defending or enforcing our legal/contractual rights; or
  • needed to maintain        adequate and accurate business and financial records.

If you have any   questions about the security or retention of your personal data, you can   contact us at inquiries@infinitepotentialconsulting.ca 

‘Do Not Track’ notifications.

Some browsers   allow you to automatically notify websites you visit not to track you using a   “Do Not Track” signal. There is no consensus among industry participants as   to what “Do Not Track” means in this context. Like many websites and online   services, we currently do not alter our practices when we receive a “Do Not   Track” signal from a visitor’s browser. To find out more about “Do Not   Track,” you may wish to visit www.allaboutdnt.com.

Age restrictions.

Our services are   available for purchase only for those over the age of 18.  Our Services   are not targeted to, intended to be consumed by or designed to directly being   by individuals under the age of 18. If you know of or have reason to believe   anyone under the age of 18 has provided us with any personal data, please   contact us.

Changes in our   Privacy Policy.

We reserve the   right to modify this Privacy Policy at any time. If we decide to change our   Privacy Policy, we will post those changes to this Privacy Policy and any   other places we deem appropriate, so that you are aware of what information   we collect, how we use it, and under what circumstances, if any, we disclose   it. If we make material changes to this Privacy Policy, we will notify you   here, or by means of a notice on our home page, at least thirty (30) days   prior to the implementation of the changes.

Data Protection   Authority.

If you are a   resident of the European Economic Area (EEA) and believe we maintain your   personal data subject to the General Data Protection Regulation (GDPR), you   may direct questions or complaints to your local supervisory authority or our   lead supervisory authority. 

Contact us.

If you have any   privacy-related questions, concerns or complaints about our Privacy Policy,   our practices or our Services, you may contact our Office by email at inquiries@infinitepotentialconsulting.ca.  In the alternative,   you may contact us by either of the following means:

  • By Phone: +1 289-635-1640

We will respond   to all requests, inquiries or concerns within thirty (30) days.

  Revised: 16/01/19

YOUR PRIVACY IS IMPORTANT TO US

 Please contact us to learn more about how Confidentiality and Privacy is protected with Infinite Potential Consulting

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